Get help for someone you are concerned about
Call 999 or go to your local police station for immediate help if you or someone else is in danger or a crime is in progress. If you are unable to speak, 999 operators can still connect you to police. The operator will listen for background noises. Find out how to make silent 999 calls.
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If you're concerned about about someone experiencing abuse
Whether you work in the private, public or voluntary sectors, your job may put you in contact with survivors of domestic abuse. This page provides information to help you find the right support for them.
Birmingham’s Domestic Abuse Hub (run by Birmingham and Solihull Women’s Aid) is your central point of contact for domestic abuse support and guidance.
Regardless of the gender or background of the survivor, the hub can help you:
- understand domestic abuse better
- connect you with the right support services, guidance, tools, resources and referral forms to request help for someone experiencing domestic abuse
Hub contact details
- Telephone: 0808 800 0028
- Lines open: Every day 9:00am to 5:00pm
- Website: www.bswaid.org
- Webchat open: Monday to Friday, 10:00am to 4:00pm
Women can also attend drop-in sessions at:
- Address: Bank House, 36 Bristol Street, Birmingham B5 7AA
- Drop-in: Monday and Tuesday 10:00am to 4:00pm, Wednesday 1:00pm to 4:00pm, Thursday and Friday 10:00am to 4:00pm
Other specialist help for survivors
- Get housing support for domestic abuse survivors
- Report a concern about a children witnessing or experiencing domestic abuse to the Children’s Advice and Support Service (CASS)
If you are worried about a colleague experiencing abuse
Our workplaces are not separate from our society, and work can be a huge part of our lives. If you are worried that a colleague may be experiencing domestic abuse, consider how you might be able to help.
For survivors of domestic abuse, simple accommodations at work can make a big difference. This might include:
- creating a safe, supportive, abuse-free workplace for all
- taking a strong stand against domestic abuse
- and enabling colleagues to come forward and seek support
Check your organisation’s policies and guidance on domestic abuse.
If you are worried a colleague might be a perpetrator
If you are worried that a colleague in your workplace may be perpetrating domestic abuse, it is important to prioritise your safety and that of the survivor. Contact the Domestic Abuse Hub for advice and support.
Find out more
Birmingham’s Domestic Abuse Local Strategic Partnership Board is developing best practice guidance for professionals. Resources will be published on this page soon.
Page last updated: 20 December 2024
