If you are worried about becoming homeless
Call 999 or go to your local police station for immediate help if you or someone else is in danger or a crime is in progress. If you are unable to speak, 999 operators can still connect you to police. The operator will listen for background noises. Find out how to make silent 999 calls.
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If you are likely to be made homeless within the next 56 days, call 0121 633 1750 to make an appointment with the Domestic Abuse Housing Solution and Support Service. Appointments take place Monday to Friday, 9:00am to 5:00pm (except bank holidays).
The service provides both female and male survivors of domestic abuse specialist support to:
- maintain your tenancy
- avoid homelessness
- integrate safely into communities
Support for women at risk of homelessness
Women experiencing domestic abuse can get help from our Domestic Abuse Homelessness Hub, which works with the charity Cranstoun.
The service can help support you to:
- get safe housing
- get into refuge accommodation
- secure your existing home
- find safe long term suitable accommodation
- get referrals to culturally sensitive support services
To book an appointment or to get the women only drop-in hub address:
- Telephone: 0121 272 8905
- Email: BHMHousingSolutions@cranstoun.org.uk
The hub is open:
- Monday to Thursday from 9:00am to 4:30pm
- Friday from 9:00am to 4:15pm
Housing help for young people
If you are aged 16 to 25 years old and are at risk of homelessness, St Basils will help assess your needs and find the right accommodation options for you.
Contact:
- Telephone: 0300 303 0099
- Text: 62277
- Email: youthline@stbasils.org.uk
- Website: www.stbasils.org.uk/get-help
You can also find information about preventing homelessness due to domestic abuse on the Advice Aid website.
Housing support at weekends and evenings
If you are aged 18 or older
Call the out of hours service on 0121 303 2296 if you:
- are aged 18 years or older
- have to leave your home in the evening or at a weekend
Lines open: Monday to Thursday from 5:00pm to 9:00am the next morning, and 5:00pm on Friday to 9:00am on Monday.
If you are under 18 years old
Call the Children’s Advice and Support Service on 0121 675 4806 if you:
- are aged under 18 years
- have to leave your home in the evening or at a weekend
Lines open: Monday to Thursday from 5:15pm to 9:00am the next morning, and from 4:15pm on Friday to 9:00am on Monday.
Page last updated: 9 December 2024
