During the Christmas and new year period, there may be a delay in responding to your enquiry.
Use this form for any BRUM account issues, including issues relating to Council Tax or business rates online.
For general Council Tax issues, you may find the information you need on our Council Tax pages.
If you cannot find the information you are looking for, you can contact the Council Tax team.
For business rates issues, you may find the information you need on our business rates pages.
If you cannot find the information you are looking for, you can contact the business rates team.
For general information about Council Tax Support, you can visit our Council Tax Support pages.
To contact us about your Council Tax Support claim, to report a change of circumstances, or to make a new claim, you can contact the benefit service.
