Contact us form
You can report issues, request council services and find information by using the search bar at the top of our website pages or you can use the contact us form below.
If you use the form below your request will be dealt with quicker because it goes direct to the service team.
Select the service you require:
Benefits
Use our benefits form to access this service.
Use our change in circumstances form to access this service.
Use our benefits form to access this service.
Use our landlord advice form to access this service.
Use our landlord portal enquiry form to access this service.
Use our claimant enquiry form to access this service.
Use our other benefit enquiry form to access this service.
Clean Air Zone / CAZ
Visit the Brum Breathes website for general information about the Clean Air Zone.
Use the national Clean Air Zone payment form to pay your charge.
Use the national Clean Air Zone vehicle checker to find out if you need to pay the charge.
Council tax
Use our Direct Debit form to access this service.
Use our council tax payment form to access this service.
Use our change in circumstances form to access this service.
Use our change in circumstances form to access this service.
Use our notification of deceased form to access this service.
Use our single person discount form to access this service.
Use our reduction due to disabled facilities form to access this service.
Freedom of Information
Visit our Freedom of Information page to make a request.
Highways
Use our Highways forms to access this service.
Homelessness
Use our Homelessness form to access this service.
Housing rents
Use our Housing rents enquiry form to access this service.
Housing repairs
Use our Housing repairs forms to access this service.
Online account issues
Use our online account issues form to access this service.
Parking
Use our parking fines form to access this service.
Use our parking fines form to access this service.
Use our bus lane fines form to access this service.
Use our bus lane fines form to access this service.
Use our parking permits form to access this service.
Use our blue badge scheme forms to access this service.
Visit the Report a ticket machine fault page to access this service.
Visit the RingGo website to access this service.
Visit our report illegal parking page to access this service.
Use our other parking enquiry form to access this service.
Parks
Use our parks forms to access this service.
Pest control & animal welfare
Use our environmental health forms to access this service.
Planning
Use our planning forms to access this service.
Recruitment
Visit our job vacancies pages to view the full list of Birmingham City Council jobs, and find out about working with us.
Rubbish / waste collection
Visit our missed collection page to access this form.
For other information about waste and recycling, visit our waste services information pages to access these services.
School Admission Information
Visit our school admissions pages to access this service.
School Appeals
Visit our school admission appeals pages to access this service.
Comments, complaints and compliments
Visit our Your Views form to submit your comments, compliments or complaints about our services.
Other
Use our Other Enquiry form to access this service.
If you can't find the service you are looking for, then you can write to us at:
Birmingham City Council
Contact Us
PO Box 16616
BIRMINGHAM
B2 2HN
If you send mail to the council, it is important that you pay the correct postage. Any mail items addressed to BCC that do not have the correct postage applied will not be collected from Royal Mail and will not be processed.
Social Services
Visit our Adult Social Care contact page to access this service.
Visit our Children's Social Care contact page to access this service.