Trading standards useful external resources and links
ABTA - Association of British Travel Agencies
ACAS - Help and advice for employees and employers
Action Fraud - National fraud and cyber fraud reporting centre
Action on Smoking and Health - Registered charity raises awareness of health issues related to smoking
Age UK - Help and advice for senior citizens
Anti-Counterfeiting Group - represents voice of business in shaping an effective deterrent to counterfeiting in the UK
Assay Office - Hallmarking of precious metals
BPI - British Recorded Music Industry - represents UKs recorded music industry
British Toy and Hobby Association - Represents interests of British Toy manufacturers
Business Companion - impartial legal guidance for businesses that sell goods and/or services
Chamber of Commerce - Independent business network with Accredited Chambers in every nation and region of the UK, and key markets around the world
Chartered Trading Standards Institute - Membership organisation to support and represent trading standards professionals in the UK and abroad
Citizens Advice Consumer Service - provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities
Citizens Card - UK ID and Proof of Age card
Civil Aviation Authority - ATOL scheme protects consumers from losing money or becoming stranded abroad if travel company collapses
Community Legal Service - Legal Aid Agency
Companies House - Company Information
Crimestoppers - Independent charity helping law enforcement to locate criminals and help solve crimes
Department for Business, Energy and Industrial Strategy (BEIS) - Invests in skills and education to promote trade, boost innovation and help people to start and grow a business. BEIS also protects consumers and reduces the impact of regulation.
Department of Health and Social Care - Helps people to live better for longer. Leads, shapes and funds health and social care in England
DVLA - Maintain registers of drivers and vehicles in Great Britain
European Commission - Promotes general interest of EU by proposing and enforcing legislation, implementing policies and EU budget
FACT - Federation of Copyright Theft UK trade organisation to protect and represents interests of its members' Intellectual Property (IP)
FAST (Federation of Software Theft) - Promotes legal use of software
Financial Conduct Authority - Regulate conduct of financial businesses
Financial Ombudsman Service - Deal with complaints about banks, insurers or finance firms
Furniture and Home Improvement Ombudsman - Independent organisation specialising in providing alternative dispute resolution services for consumers and businesses in retail, furniture and home improvement sectors
GOV.UK - Government services and information
Health and Safety Executive - Provides regulatory framework for work place health and safety in Great Britain
HM Court and Tribunal service - Responsible for administration of criminal, civil and family courts and tribunals in England and Wales
HMRC (HM Revenue and Customs) - Deals with Tax and Customs issues
Mail Preference Service (MPS) - Free service direct mail industry to enable consumers to have their names and home addresses in the UK removed from lists used by the industry
NHS - Deal with health issues
Nominet - UK Domain Registry
No Rogue Traders here - Help consumers find a reputable trader. Birmingham Trading Standards works with No Rogue Traders Here
OFCOM (Communications regulator) - Independent regulator and competition authority for UK communications industries
OFGEM (Gas and Electricity provider regulator) - Represents energy consumers
Office for Product Safety and Standards - Responsible for the regulation of most consumer goods excluding food, medicines, and vehicles. Operates primary authority for consistent regulation. The National Measurement and Regulation Office, which aims to simplify technical regulation for British business, is part of this department.
Office of the Immigration Services Commissioner (OISC) - Deals with immigration issues
Property Ombudsman (TPO) - Scheme provides consumers and property agents with alternative dispute resolution service
Royal Society for Prevention of Accidents - Registered charity for prevention of accidents in UK and around the world
Smoke Free - support to help stop smoking
Stop Loan Sharks - Enforcement of illegal money lenders in England
Telephone Preference Service (TPS) - Free opt-out service to not receive unsolicited sales or marketing calls
Validate - Photo ID cards UK
West Midlands Fire Service - Fire fighting and Fire Safety prevention and advice
West Midlands Police - Enforcement of Crime and Crime prevention and advice
Which? Consumer Rights - Consumer rights advice
Page last updated: 12 November 2024
