Report odour pollution
You can report odour complaints such as:
- chemicals
- animal or human waste
- decaying matter
- musty or damp smells
- burning
We cannot deal with cooking odours or smoking odours from domestic properties.
Odour problems from homes
We can take action in cases where odours or fumes from a domestic property can be classed as a ‘statutory nuisance’. In order to be classed as a statutory nuisance we have to consider factors such as:
- strength
- duration
- frequency
- whether the nuisance would interfere with the ‘average’ person's reasonable enjoyment of their property
Gas leaks
If you can smell gas, contact the National Gas Emergency Service immediately on 0800 111 999.
